About
Welcome to Throckmorton’s Watch & Jewelry.
If you are a regular viewer of our website, you will notice some changes. We have a new, clean layout that makes it easy to access the information you are looking to find. We have fresh images that better represent our jewelry and watch lines and our diverse selection of styles. We have also added a blog. Our blog will have many topics. Some entries will be educational and some entertaining. We hope all will be helpful to our customers and interesting to the reader. The focus of this first blog is to introduce you to one of our mechanical watch lines Oris. It is one of four of our watch lines here at Throckmorton’s.
Let’s start with some history….
For nearly 45 years, Throckmorton’s Watches & Jewelry has been a trusted name in Austin for expert watch repair, fine jewelry, and exceptional customer service. Founded by master watchmaker David Throckmorton and his wife, Tracey, the business built its reputation on honesty, craftsmanship, and treating every customer like family.
Today, that tradition proudly continues under new ownership along with David still proudly servicing our automatic watches.
Throckmorton’s Watches & Jewelry remains a family-owned and operated business, now owned by Kennis Conrad and her cousin and business partner, Pamela French. Together, they are honored to carry forward the legacy that generations of Austin families have trusted while bringing their own passion, creativity, and personal approach to every customer who walks through our doors.
Kennis Conrad has spent many years in the jewelry industry and specializes in custom jewelry design, working one-on-one with clients to transform their ideas into handcrafted pieces that celebrate life’s most meaningful moments. Whether designing an engagement ring, restoring a cherished family heirloom, or creating a completely one-of-a-kind piece, her passion is creating jewelry that is as unique as the people who wear it. Her attention to detail, creativity, and commitment to quality ensure that every custom piece is crafted with exceptional care.
Pamela French serves as the company’s Marketing Director, bringing fresh ideas and a modern vision while honoring the traditions that have made Throckmorton’s a trusted name for decades. She carefully curates many of our jewelry and watch collections, adding her personal touch through contemporary styles, timeless classics, and distinctive pieces that appeal to today’s customers while preserving the quality and craftsmanship our clients have come to expect.
Together, Kennis and Pamela are committed to providing an experience that feels personal, welcoming, and genuine. We believe every customer deserves the same courtesy, honesty, and respect—whether you’re replacing a watch battery, repairing a treasured family heirloom, shopping for the perfect gift, or celebrating one of life’s biggest milestones. Every piece entrusted to us carries a story, and we treat it with the same care we would our own family’s treasures.
In an age of chain stores and online retailers, we remain committed to something increasingly rare: genuine relationships. We take the time to listen, educate, and guide our clients without pressure or commission-driven sales tactics. Our goal is never simply to make a sale, but to build lasting relationships founded on trust, integrity, and exceptional service.
When you visit Throckmorton’s Watches & Jewelry, you’re more than a customer—you become part of our family. We are honored to continue the legacy built over the past 45 years and look forward to serving Austin and the surrounding communities for generations to come.
Our staff is small, and every one of us is a unique individual. You will never be uncomfortable coming into our store, even if you’re in your casual or work attire. We are here to help you make choices about things like repairing an antique family ring or choosing a graduation gift, not to intimidate you.
We want you to be so excited about the watch repair work we’ve done or your custom jewelry purchase that you will want to tell your friends, neighbors, coworkers and the good folks at Yelp that we are the best. We want you to come back to shop with us because you know us, you trust us and you can count on us, because here at Throckmorton’s Watches & Jewelry, we want you to be a customer for life.
